Operations/Departmental Manger level 5

I have over 20 years of experience working in Education & Training as a Manager. I work with employers and apprentices on a freelance basis, covering Management & Leadership to Level 7, Business Admin, Customer Service, Education & Training, Retail, Supply Chain/Logistics.

Membership of Professional Bodies: Membership Professional Bodies: Fellow of Institute of Leadership and Management
Availability: Flexible
Travel: Any distance
Details of Occupational Competence (within last 3 years): Head of Quality and Business Development, KWA Limited Aug 2013 - Present Internal verification as well as training and assessing of apprentices registered on Business Administration, Customer Service, Management and Leadership, Business Improvement Techniques and Warehousing/Logistics Apprenticeship Standards/Frameworks nationally. Managing and advising levy employers of apprenticeship training. Generating new business opportunities for employers/organisations, managing projects including ESF/LEP SSW, delivering training, providing consultancy for quality systems in education and training, marketing and customer services and Internal Verification.
Vocational / Academic Qualifications: Vocational/Academic Qualifications: MSc Human Resource Development, Cert Ed, PG Cert Management, EPA L3 Award, Internal Verifier & Assessor Awards, Call Handling L3
Level: 5
Business and Administration Standards: Operations / Departmental Manager